CHARTER
The Charter
Public, enforceable constraints on every product surface — privacy, accessibility, transparency, no dark patterns. Read it before reading the product.
Read the Charter →TRUST ARCHITECTURE
Three load-bearing documents — the Charter, the Mission Trust, and the No Core Paywall Pledge. All public. All downloadable. All enforceable.
CHARTER
Public, enforceable constraints on every product surface — privacy, accessibility, transparency, no dark patterns. Read it before reading the product.
Read the Charter →MISSION TRUST
A trust — not a board majority — holds the company’s purpose. The Trust Advisory Board, with community representation, ratifies any change.
How it works →NO CORE PAYWALL
The core consumer record layer is free, forever. Premium tiers never gate eligibility, documents, or care continuity.
Read the pledge →A mission-bound company that’s only mission-bound by good intentions is not mission-bound. The three documents above are the company’s answer to "what stops Zion from becoming the thing it was built to replace?"
Zion is a Delaware Public Benefit Corporation. The PBC form is necessary but not sufficient. The Charter binds product surfaces — the patterns the company will not ship even if there’s revenue available for shipping them. The Mission Trust binds the corporation itself — who controls the purpose, and what it takes to change it. The No Core Paywall Pledge binds the business model — the capabilities that determine whether a household keeps a benefit, a document, or a care plan are free, forever.
All three are public. All three are downloadable. All three are enforceable, with specific accountability mechanisms inside each document. The full text and the supporting PDFs are linked from each sub-page.